Prison Voicemail is an award-winning social venture with a mission to improve communication channels between people in prison and their family and friends, with the aim of relieving some of the causes of stress and isolation that ultimately increases the risk of self-harm and reoffending. Founded in late 2015, Prison Voicemail is now available in over 85% of prisons in England and Wales, and has helped over 10,000 families to stay connected during difficult times.

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Prison video is a purpose-built secure video calling platform designed specifically for use within secure environments. It enables prisoners to have live video calls with approved parties outside of the prison. It uses AI to facilitate reliable facial recognition, automatic ID verification, nudity detection and can be tailored to meet the needs of the establishment.

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Echo Translation Matrix

Echo Translation Matrix (Echo) is an automated transcription and interpretation service, designed, originally, to address the operational challenges presented by the growing population of Foreign National Prisoners in custody.
Echo provides real-time transcription and translation, accessible via existing equipment and allows staff to complete The Early Days in Custody process, Reception, and First Night Assessments, witness statements, and interviews without needing to wait for time-consuming telephone translation or cumbersome manual transcription methods. Echo can transcribe, interpret and translate video, audio, and real-time conversation, enabling staff and inmates to communicate more effectively, reducing misunderstanding and promoting harmony within the establishment.